Refund policy

Return & Refund Policy

At MØMENT, all purchases unless you cancel by fulfillment.

No Returns or Exchanges

We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully, including the size, color, and product selection, before completing your purchase.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at our customer support email with:

  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

We will review the issue and, if appropriate, provide a replacement or other resolution.

Lost or Stolen Packages

MØMENT is not responsible for packages that are lost, stolen, or marked as delivered by the shipping carrier. Please make sure your shipping address is correct and secure when placing your order.

Questions

If you have any questions about your order or this policy, please contact us through the contact information provided on our website.

MØMENT
LIVE IN THIS ONE.